1. Introduction
Bebo Health SA (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your data when you visit our website (bebo.health), use our services, or interact with us in other ways.
Company Information:
- Company Name: Bebo Health SA
- Registered Office: Chemin du Château-Bloch 17, 1219 Le Lignon, Switzerland
- Data Protection Officer (DPO): Haider Alleg
- Data Processor: Kainjoo SA
- Contact Information: info@bebo.health
2. Information We Collect
2.1 Information You Provide
- Account Information: When you create an account or use our services, you provide us with information such as your name, email address, phone number, and other relevant details.
- Communication Data: If you contact us via email, phone, or other channels, we collect information you provide during these communications.
2.2 Information Collected Automatically
- Cookies and Tracking Technologies: We use HubSpot’s cookie banner system to manage cookies. These cookies collect data about your interactions with our site, including your IP address, browser type, and pages viewed.
- Analytics Data: We use services such as Google Analytics to collect information about how users interact with our site, helping us improve our services.
- Advertising Data: We use services like Google Ads and Facebook Ads to display targeted advertisements. These services may collect data on your interactions with these ads.
2.3 Third-Party Data
- Social Media: If you interact with us via social media platforms like Facebook, those platforms may share data with us as per their privacy policies.
3. How We Use Your Information
3.1 To Provide and Improve Our Services
- We use the data we collect to operate and improve our website, enhance user experience, and provide customer support.
3.2 Marketing and Advertising
- We use your data to send you promotional messages and to deliver targeted advertising through platforms like Google and Facebook.
3.3 Compliance and Legal Obligations
- We may process your data to comply with legal obligations, respond to legal processes, or enforce our terms and policies.
4. How We Share Your Information
4.1 With Service Providers
- HubSpot: We use HubSpot for customer relationship management and marketing automation. HubSpot processes data on our behalf under our instructions.
- Google and Facebook: We share information with these platforms to facilitate advertising and analytics services.
4.2 With Kainjoo SA
- Kainjoo SA is our data processor, managing and processing data on our behalf. They follow our instructions and adhere to this privacy policy.
4.3 Legal Requirements
- We may disclose your data if required by law or in response to a valid request by a public authority (e.g., a court or government agency).
5. Your Rights and Choices
5.1 Access and Correction
- You have the right to request access to the personal data we hold about you and to request corrections if there are inaccuracies.
5.2 Data Portability
- You may request a copy of your data in a structured, machine-readable format.
5.3 Deletion
- You have the right to request the deletion of your data, subject to certain legal obligations.
5.4 Opt-Out
- You can opt out of receiving marketing communications from us by following the unsubscribe instructions included in these emails or by contacting us directly.
6. Cookies and Tracking Technologies
6.1 Managing Cookies
- We use HubSpot’s cookie banner system to allow you to manage your cookie preferences. You can also set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.
6.2 Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our website.
- Analytical/Performance Cookies: Help us understand how you use our site.
- Advertising Cookies: These are used to deliver relevant advertisements to you.
7. Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
8. Data Retention
We retain your data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
9. International Data Transfers
Your data may be transferred to and processed in countries outside of Switzerland. In such cases, we ensure that appropriate safeguards are in place to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.
11. Contact Information
If you have any questions about this Privacy Policy or your data protection rights, please get in touch with our DPO, Haider Alleg, at:
- Email: info@bebo.health
- Phone: +41 (0)22 920 25 25
- Mailing Address: Chemin du Château-Bloch 17, 1219 Le Lignon, Switzerland